Cargolux Airlines International S.A. recrute !

Agent Material Service Desk (m/f)

Task Responsibilities :

Accomplish the various tasks related to the service level agreements contracted by Cargolux, such as material transactions in support of the GATS SA.

Process customer orders such as component Exchange orders, repair orders, purchase orders, warranty claims
Follow-up on open orders
File and archive closed orders
Assist in quotation evaluation and approval
Organize transfer of parts to correct location and maintain proper stock level
Attend review meetings
Answer Customer requests
Assist in preparation for various weekly reports

Essential Requirements For The Position :

Minimum secondary education (Commercial or Technique)
At least 1 year experience in a similar position
Advanced knowledge of MS Office (Word, PowerPoint, Outlook, especially in Excel)
Fluency in English, written & spoken, any other language will be considered as an advantage
Team spirit and good communication skills
Ability to work in team as well as independently
Customer oriented
Versatile & Adaptable
Organized and accurate
Motivated & enjoys continuous challenge – “can do” attitude

Working Conditions :

Position based in Luxembourg
A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of a positive selection
Willing to work in shift
Temporary position for 9 months